Terms and conditions of sale

General terms and conditions of sale

The present conditions of sale are concluded on the one hand by ID Logistique, a company with capital of 2000 euros, whose registered office is at 122 Avenue de la Resistance 93340 Le Raincy, registered in the Bobigny Trade and Companies Register under number 813 155 579, hereinafter referred to as "the seller", and on the other hand by any individual or legal entity wishing to make a purchase via the www.indoordiscount.com website, hereinafter referred to as "the buyer".


The purpose of these terms and conditions of sale is to define the contractual relationship between the seller and the buyer, and the conditions applicable to all purchases made through the seller's merchant site, whether the buyer is a professional or a consumer.

The acquisition of a good or service through this site implies unreserved acceptance by the buyer of these conditions of sale.

These conditions of sale shall prevail over any other general or special conditions not expressly approved by the seller.

The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the buyer's order.

Characteristics of goods and services offered

The products and services offered are those listed in the catalog published on the www.indoordiscount.com website.

These products and services are offered while stocks last.

Each product is accompanied by a description drawn up by the supplier.

The photographs in the catalog are as accurate as possible, but cannot guarantee perfect similarity with the product offered, particularly with regard to colors.


The prices shown in the catalog are inclusive of VAT in euros, applicable on the date of the order; any change in the rate may be passed on to the price of the products or services.

The seller reserves the right to modify its prices at any time, it being understood however that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer.

The seller reserves the right to cancel any orders with incorrect prices due to computer bugs, hacking, data entry errors or other malicious acts, whether internal or external to the company. ID Logistique. This one will be held to warn the customer, to cancel the order and to proceed if necessary to the refunding. If you notice an error, please contact us by e-mail at contact@indoordiscount.com.

The prices indicated do not include the costs of order processing, transport and delivery.

A flat-rate Eco-Packaging charge of €1.90 incl. VAT is applied to each order.

ID Logistique is a French company and delivers from France. Orders to countries outside the European Union are invoiced exclusive of VAT. Payment of VAT and any customs duties attached to the order, which will be requested on delivery, are the direct and total responsibility of the customer.


Any buyer wishing to purchase a product or service must :

- fill in the identification form, giving all the contact details requested, or their customer number if they have one;

- fill in the online order form, giving all the references of the products or services chosen;

- validate the order after checking it;

- make payment in accordance with the terms and conditions;

- confirm the order and payment.

Confirmation of the order implies acceptance of these terms and conditions of sale, acknowledgement of full knowledge thereof, and waiver of the right to invoke the customer's own terms and conditions of purchase or any other terms and conditions.

All data supplied and the recorded confirmation shall be deemed proof of the transaction. Confirmation shall constitute signature and acceptance of the operations carried out.

The seller will send confirmation of the registered order by e-mail.


Purchasers, non-professional physical persons, benefit from a fourteen-day retraction period from the date of delivery of their order to return the product to the seller for exchange or reimbursement without penalty, with the exception of return costs.

Terms of payment

Payment is due at the time of ordering.

Several payment methods are available:

- bank card with secure payment with Payplug
- secure bank card in 3x and 4x free of charge with Oney
- bank transfer

Bank card payments are debited at the time the order is placed.

Payments via Oney are governed by Oney's general terms and conditions: https://f.hubspotusercontent00.net/hubfs/508350/ONEY/cgv-payplug-oney.pdf

For any questions relating to your Oney payment, you will find here the contact form and telephone numbers https://www.compte.oney.fr/contact

For any complaint relating to a Oney transaction, you can contact the Oney complaints department by post: service réclamation client Oney CS 60006 59 895 Lille Cedex 9, or by telephone on the free number 09 69 32 86 86.

Orders paid by bank transfer will only be processed on receipt of payment. Availability and dispatch times are recalculated from the date of receipt of payment.


Deliveries are made to the address indicated on the order form.

The order will be delivered at the foot of the truck, on the most accessible sidewalk in front of your house or at the foot of your building.
The product(s) is therefore not delivered to your front door, nor is it transported to the place where it is to be used.

The risks are borne by the purchaser from the moment the products leave the seller's premises. In the event of damage in transit, a justified protest must be made to the carrier within three days of delivery.

Delivery times are given as an indication only; the preparation time for orders from receipt of full payment is 1 to 3 working days. If these exceed fifteen days from the date of order, the sales contract may be terminated and the purchaser reimbursed.


All products supplied by the seller are covered by the legal warranty stipulated in articles 1641 et seq. of the French Civil Code.

In the event of non-conformity of a product sold, it may be returned to the seller, who will take it back, exchange it or reimburse it.

All claims, requests for exchange or refund must be made by email to contact@indoordiscount.com or by post to the following address: 122 Avenue de la Resistance 93340 Le Raincy within thirty days of delivery.

For reasons of hygiene and safety, products for oral use cannot be returned or exchanged if they have been used.
Thank you for your understanding.


The seller, in the process of selling online, is bound only by an obligation of means; its responsibility can not be incurred for damage resulting from the use of the Internet such as data loss, intrusion, viruses, disruption of service, or other unintended problems.

Intellectual property rights

All elements of the seller's site are and remain the exclusive intellectual property of the seller

No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound.

Any simple link or hypertext link is strictly forbidden without the express written consent of the seller.

Personal data

In accordance with the French Data Protection Act of January 6, 1978, personal data relating to purchasers may be processed automatically.

The Vendor reserves the right to collect information on purchasers, including by using cookies, and, if it so wishes, to pass on the information collected to commercial partners.

Purchasers may object to the disclosure of their contact details by notifying the Vendor. Similarly, users have the right to access and rectify any data concerning them, in accordance with the law of January 6, 1978.

The automated processing of information, including the management of site users' e-mail addresses, has been declared to the CNIL and registered under number 1902174.

Archiving - Proof

V. will archive order forms and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the French Civil Code.

V.'s computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Settlement of disputes

The present conditions of online sale are governed by French law.

All disputes arising from this contract, concerning its validity, interpretation, performance, termination, consequences and consequences thereof, shall be submitted to the competent courts under the conditions of common law.
In the event of a dispute with professionals and/or merchants, the competent commercial court shall be that of the location of the company's registered office Indoor Discount.

In accordance with article L 616-1 of the French Consumer Code, any consumer has the right to have recourse, free of charge, to a consumer mediator for the amicable resolution of a dispute with a professional.

The competent mediator is :

12 rue Euler
75008, Paris

Tel. 01 44 43 99 00 - Fax 01 47 20 53 53 - Email : mediationconsommation@fcd.fr