General terms and conditions of sale

General terms and conditions of sale

The present conditions of sale are concluded on the one hand by the company ID Logistique with a capital of 2000 euros whose head office is 11 Avenue Charles De Gaulles 95700 Roissy in France, registered in the Pontoise trade and companies register under the number 813 155 579 hereinafter referred to as "the seller" and on the other hand, by any individual or legal entity wishing to make a purchase via the Internet site hereinafter referred to as "the buyer".


The present conditions of sale aim to define the contractual relations between the seller and the buyer and the conditions applicable to any purchase made through the seller's commercial site whether the buyer is a professional or a consumer.

The acquisition of a good or service through this site implies an unreserved acceptance by the buyer of these terms and conditions of sale.

These conditions of sale shall prevail over any other general or special conditions not expressly approved by the seller.

The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions will be those in force at the date of the order by the buyer.

Characteristics of the goods and services offered

The products and services offered are those listed in the catalogue published on the website.

These products and services are offered within the limits of available stocks.

Each product is accompanied by a description drawn up by the supplier.

The photographs in the catalogue are as faithful as possible but cannot ensure a perfect similarity with the product offered, particularly with regard to colours.


The prices appearing in the catalogue are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be passed on to the price of the products or services.

The seller reserves the right to modify its prices at any time, it being however understood that the price appearing in the catalogue on the day of the order will be the only one applicable to the buyer.

The seller reserves the right to cancel all orders on which the prices would be erroneous due to a computer bug, hacking, data entry error or other malevolence internal or external to the company. Logistics ID. The latter will be required to notify the customer, cancel the order and, if necessary, proceed to reimbursement. If you notice an error, please contact us by email at

The prices indicated do not include the costs of order processing, transport and delivery.

A fixed Eco-packaging contribution of 1.90€ (all taxes included) is applied to each order.

ID Logistique is a French company and delivers from France. Orders to Switzerland and Norway are invoiced exclusive of tax.

The payment of the VAT and the possible customs duties attached to the order, which will be requested upon delivery, are at the direct and total charge of the customer.


The buyer, who wishes to purchase a product or service must :

- Fill out the identification form on which he will indicate all the contact information requested or give his client number if he has one;

- fill out the online order form giving all the references of the products or services chosen;

- validate his order after having checked it;

- Make payment under the conditions provided;

- Confirm his order and payment.

Confirmation of the order implies acceptance of these terms and conditions of sale, the acknowledgement of having perfect knowledge of them and the renunciation to avail oneself of one's own terms and conditions of purchase or other conditions.

All the data provided and the recorded confirmation will serve as proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out.

The seller will communicate by e-mail confirmation of the registered order.


Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for the return costs.

Terms and conditions of payment

The price is payable at the time of order.

Payments will be made by credit card cash, they will be made through the secure system ATOS which uses the SSL (Secure Socket Layer) protocol so that the information transmitted is encrypted by software and no third party can read it during transport on the network; Paypal, Bank transfer.


Deliveries are made to the address indicated in the order form.

The risks are the responsibility of the purchaser from the moment the products have left the vendor's premises. In the event of damage during transport, a reasoned protest must be made to the carrier within three days of delivery.

Delivery times are only given as an indication; the order preparation time from receipt of full payment is from 1 to 3 working days. If these exceed fifteen days from the order, the contract of sale may be terminated and the buyer reimbursed.


All products supplied by the seller benefit from the legal guarantee provided by articles 1641 and following of the Civil Code.

In the event of non-conformity of a product sold, it may be returned to the seller who will take it back, exchange it or refund it.

All claims, requests for exchange or refund must be made by email to or by post to the following address: 11 Avenue Charles de Gaulles 95700 Roissy in France within thirty days of delivery.


The seller, in the process of selling online, is only bound by an obligation of means; his liability cannot be held liable for any damage resulting from the use of the Internet such as data loss, intrusion, viruses, service disruption, or other unintended problems.

Intellectual Property

All the elements of the site of the salesman. are and remain the intellectual and exclusive property of the salesman

No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site whether software, visual or sound.

Any simple link or hypertext link is strictly forbidden without the express written agreement of the seller.

Personal data

In accordance with the law relating to data processing, data files and liberties of January 6, 1978, information of a nominative nature relating to the purchasers may be the subject of automated processing.

The Seller reserves the right to collect information on buyers, including by using cookies, and, if desired, to transmit to business partners the information collected.

Buyers may object to the disclosure of their details by notifying the seller. Similarly, users have the right to access and rectify data concerning them, in accordance with the law of 6 January 1978.

The automated processing of information, including the management of the e-mail addresses of the users of the site has been the subject of a declaration to the CNIL registered under the number 1902174.

Archiving - Proof

V. will archive purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.

The computerized registers of V. will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Dispute Resolution

The present conditions of online sale are subject to French law.

All disputes to which this contract may give rise, concerning its validity, interpretation, execution, termination, consequences and follow-up will be submitted to the competent courts under the conditions of common law.
In the event of a dispute with professionals and/or merchants, the competent commercial court will be that of the place of the company's registered office Indoor Discount.

In accordance with Article L 616-1 of the Consumer Code, any consumer has the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of a dispute between him/her and a professional.

The competent mediator is :

12 rue Euler
75008, Paris

Tel. 01 44 43 99 00 - Fax 01 47 20 53 53 - Email: